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        2. Contact Us | Ford? Customer Service, Help & Live Chat | Ford.com

          Get help when you need it most. We're here 24/7/365. (800) 241-3673

          Contact Us

          At Ford Motor Company, your satisfaction is important to us. We're here to help.

          Social Media

          Ford Service
          Monday-Friday 9:00AM-7:00PM Eastern Time
          Saturday 9:00AM-5:30PM Eastern Time
          Sunday Closed
          Ford Credit
          Monday-Friday 9:00AM-7:00PM Eastern Time
          Saturday 9:00AM-5:30PM Eastern Time
          Sunday Closed
          Lincoln
          Monday-Friday 9:00AM-7:00PM Eastern Time
          Saturday 9:00AM-5:30PM Eastern Time
          Sunday Closed
          Facebook
          Monday-Friday 9:00AM-7:00PM Eastern Time
          Saturday 9:00AM-5:30PM Eastern Time
          Sunday Closed
          Youtube

          Phone

          Give us a call. We're even available on Saturdays. For the hearing- or speech-impaired: Please contact the Telecommunication Relay Service by dialing 711. This applies to all contact centers.
          Ford and Mercury United States
          Monday-Friday 8:00AM-11:00PM EST
          Saturday  8:00AM-8:00PM EST
          Sunday Closed
          Ford Credit Customer Support
          Monday-Friday 7:00AM-8:00PM CT
          Saturday 7:00AM-5:00PM CT
          Sunday Closed
          Ford and Mercury Roadside Assistance
          24/7, 365
          Lincoln Concierge United States
          24/7, 365

          Mail

          If you prefer to send letters by post, our mailing addresses are below.
          Ford Motor Company
          Ford Motor Company
          Customer Relationship Center
          P.O. Box 6248
          Dearborn, MI 48126
          Ford Credit
          Ford Credit
          P.O. Box 542000
          Omaha, NE 68154

          Location unaware

          Need to find a dealer with specific services? Use Advanced Search

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